Luke Hockaday
Insurance Agent
Sams/Hockaday & Associates
122 W. Prairie Avenue, Suite 201
Decatur, IL 62523
Phone:
217-423-8000
Mobile:
217-433-9214
Luke Hockaday has been offering senior market insurance products at Sams/Hockaday & Associates since 2011. Luke offers a full suite of products, from annuities to Medicare Supplements to cancer plans.
Luke helps his clients enroll in Medicare and answers any questions that may come up about the process. He does a policy review with his valued clients every year to make sure they're in the best spot possible. He’s always available when questions or concerns arise.
Luke also helps with service issues, so if you have a claim or need forms, he takes care of that for you.
Luke has his Life and Health Insurance License (#15818451), is up-to-date on continuing education and ethics training, and graduated from Millikin University in 2011.
Luke is married to wife Tessa, and has three beautiful children – Hazel, Houston, and Hatcher.
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I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.
S.W., Customer
Luke, your personality, the way you treat people, by the way you find answers to their questions, and you return phone calls.
Gary B., customer since 2012
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood
T.T., Customer
You have alway shown friendliness and professionalism... care and concern ... always ready to help and provide answers. We appreciate all you do for us! THANK YOU!
B.N., Customer
My agent Luke Hockaday is the best. He is always on top of everything you need to know. He is very nice and friendly. He takes care of me if I have any concerns at all. Very happy with him.
Phyllis J., customer since 2014
I feel like Luke is truly concerned about getting us the best rstes.
J.H., Customer
Luke is fabulous helping us change our insurance so we'll get the best price for the best insurance. I have recommended your insurance to some of my friends but some of them already covered thru you.
Everyone is super friendly and helpful when I call with a question. Just keep up what your doing!!
M.M., Customer
Luke Hockaday is always eager to help us find a new plan when premiums get to high for us to afford. He goes the extra mile.
Nancy W., customer since 2011
Luke is always willing to help us find the right insurance for our needs, whether it is life, health or long term care.
T.P., Customer
Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.
J. J., Customer
You helped us make the best choices when we retired and turned 65 years old. And have followed up with us in the years since then trying to help us make better choices.
L.L., Customer
Meeting with Luke was a little like talking with a family member, no push in the direction he thought best, but here is the problem what do You think and can I help you get there.
R.B., Customer
You have always been there to answer our questions that we find important to us as the older generation. Someone patient and understanding means a lot. Thank you so much.
T.T., Customer
Luke is always concerned about you and your well being, not just about selling you a product but helping to meet your needs.
D.O., Customer
You answered all of my questions when transferring from the State to what you could offer. Thank you so much! I have recommended you to several friends.
Janet M., customer since 2015
you don't bug me & if we have a issue your people takes care of it
H.K., Customer
Being very helpful and getting me the best Insurance that I can afford.
B.V., Customer
Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.
K. T., Customer
We find insurance agent Luke Hockaday very professional and knowledgeable . He has been in our house and is very respectful.
Lois G., customer since 2013
you have been so nice to me and so helpful any time I call and need help with any thing you take time for me
D. W., Customer
I truly appreciate The time and effort you put into trying to fine the best possible insurance plans for my situation. My wife will shortly be turning 65 and I know she will have the same confidence in the way you conduct your business as I do. Thanks again and God Bless
L.P., Customer
Prompt, courteous service from all staff. I like that I can make a request and it is taken care of without having to wait for my agent to get back to me, then have to explain the request again. The support staff takes the request and runs with it. Thank you for saving my time!!!!
D.C., Customer
Luke has been very good at taking care of my insurance needs. He is such a personable young man.
C.W., Customer
Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.
S.B., Customer
Explained thoroughly, answered questions, patience.
Customer since 2015
Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke
J.B., Customer
You helped us decide which insurance was the right ones for us. Saved us money. We have told several people how great u oh are to work with.
J.H., Customer
Always very helpful and I know that I can trust you are getting us the best rates possible
J.H., Customer
Great personal service
G.H., Customer
I love Sam/Hockaday... When you call Luke he will call you back before his day is done. Set up appointment with you. I like when you can go in to a establish family Owened business and are welcome with open arms and not pressured. I also like they check your files from year to year. I would highly recommend Sam/Hockaday ass.
S.B., Customer
Very helpful, Extremely nice people to work with
G. H., Customer
Luke and office staff are very friendly and so helpful with any questions we have had.
S.V., Customer
We have received great quality service from Luke and staff while checking into insurance as Seniors. We do feel you truly care about our needs and have made us feel very welcome.
C.V., Customer
Have always provided any answers or help that I needed.
D.B., Customer
Luke was friendly and low key.(not the high pressure type which turns me off.) Was knowledgeable and provide timely service.
W. F., Customer
Agent (Luke) was knowledgeable and easy to converse with. Gave sound advice and answered any questions that that I might have presented. I would highly recommend Sams/Hockaday services.
D.B., Customer
I have the feeling and belief that Luke was doing all he could to find a better insurance plan for me. THANKS !
Robert B., customer since 2011
Very helpful in securing a new supplemental Medicare for me for less money premium. Always welling to answer my questions. Thanks
P.L., Customer
Friendly and information was explained very well. We have already recommended you to some of our friends.
R.D., Customer
you always called me back. You looked for ways to save us money on my insurance.
G.B., Customer
Have always provided a timely response to any and all of my questions. Keep up the good work.
J.C., Customer
Very informative, answered all our questions we asked and was very personable. Thank -you for all the help.
K.M., Customer
I like the way you took your time explaining everything to me so I understood exactly what I was getting.
D.W., Customer
I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.
J.P., Customer
Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.
J.B., Customer
You do EVERYTHING right. Beginning with an agent with a great personality who makes me feel that my business and welfare is of utmost importance. You have always guided me to the coverage that is best for me at the lowest price. Thank you!
K. W., Customer
Helped me to greatly reduce my health insurance. The plus also is a very personable agent
C.W., Customer
Helpful information that was explained well. Great friendly staff.
R.D., Customer
You have been very knowledgeable . Tried to find the best company to meet our needs.
N.D., Customer
