Luke Hockaday
Insurance Agent
Sams/Hockaday & Associates
122 W. Prairie Avenue, Suite 201
Decatur, IL 62523
Phone:
217-423-8000
Mobile:
217-433-9214
Luke Hockaday has been offering senior market insurance products at Sams/Hockaday & Associates since 2011. Luke offers a full suite of products, from annuities to Medicare Supplements to cancer plans.
Luke helps his clients enroll in Medicare and answers any questions that may come up about the process. He does a policy review with his valued clients every year to make sure they're in the best spot possible. He’s always available when questions or concerns arise.
Luke also helps with service issues, so if you have a claim or need forms, he takes care of that for you.
Luke has his Life and Health Insurance License (#15818451), is up-to-date on continuing education and ethics training, and graduated from Millikin University in 2011.
Luke is married to wife Tessa, and has three beautiful children – Hazel, Houston, and Hatcher.
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Answered my questions quickly, made it convenient for me, & got me a plan that benefited me.
P.F., Customer
I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.
J.P., Customer
You answered all of my questions when transferring from the State to what you could offer. Thank you so much! I have recommended you to several friends.
Janet M., customer since 2015
I like that you are easy to contact and knowledgeable .
R.H., Customer
Luke I very much appreciate your hands on approach in dealing with clients. It makes me feel that you have a real concern for those you serve. I look forward to the yearly visits for my medicare updates and renewals. I also feel confident that should some unforseen issue arise where I needed assistance I feel you would have a genuine concern in helping me getting it resolved. Also when my wife reaches 65 you will have another added customer.
L. P., Customer
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
Luke suggested a change to my drug supplement insurance which was not only a lower monthly premium, but resulted in getting my prescriptions free.
J.B., Customer
You don't just give us a policy and forget about us. You always follow up, and try to find the best rates on insurance. You are always very caring and friendly and make us feel like family!!! We trust you. Thank you!
Barbara N., customer since 2013
Sams/Hockaday and staff are always very informative , friendly and professional.
L.G., Customer
It is nice to know that we can count on you to get us the best deal on our supplemental plans without us going crazy doing it for ourselves. You always call back in a timely manner to answer questions.we have recommended you to several others.
R.B., Customer
I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.
David K., customer since 2013
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
I was just glad to hear about the John Hancock long term care/life Insurance policy they offer. My husband had complained for years trying to get me to invest in stocks, but I refused. Boy was he shocked when I immediately decided to sock some away in this policy. Now he has nothing more to complain about!
Customer since 2011
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
Always very helpful and friendly Has the customer's best interest.
Customer since 2014
You do EVERYTHING right. Beginning with an agent with a great personality who makes me feel that my business and welfare is of utmost importance. You have always guided me to the coverage that is best for me at the lowest price. Thank you!
K. W., Customer
Very helpful, Extremely nice people to work with
G. H., Customer
Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood
T.T., Customer
Luke is so helpful and makes sure he gets me the information I need in order to make the best decision.
Customer since 2013
Sams/Hockaday employees have been very courteous and professional.
L.G., Customer
I truly appreciate The time and effort you put into trying to fine the best possible insurance plans for my situation. My wife will shortly be turning 65 and I know she will have the same confidence in the way you conduct your business as I do. Thanks again and God Bless
L.P., Customer
As you know, I have always worked with Larry, he always had time for my questions and most IMPORTANT I always felt he had my best interest at heart ... not his. I consider that a very valuable fact with anyone I have dealings with. I recommend you highly.
D.B., Customer
Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.
S.B., Customer
Luke Hockaday provides great customer service. He is very knowledgeable about his insurance products. And he is explains everything to make it very understandable. I would definitely recommend him. Wish I would have had an insurance agent like Luke years ago.
Karen T., customer since 2014
Helpful information that was explained well. Great friendly staff.
R.D., Customer
Appreciate your expertise and attention.
M.L., Customer
you are easy to work with you & your people thank you.
H.K., Customer
You have always been there to answer our questions that we find important to us as the older generation. Someone patient and understanding means a lot. Thank you so much.
T.T., Customer
Very knowledgeable , friendly and efficient also very trustworthy.
E.V., Customer
Luke, your personality, the way you treat people, by the way you find answers to their questions, and you return phone calls.
Gary B., customer since 2012
To begin with you had a seminar explaining my options for healthcare. Then after I enrolled in one of your options you have continued to follow up with what you can do to make it better.
Customer since 2014
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.
K. T., Customer
You have a good variety of products to choose from, by having access to many companies. Your people seem to know their product or they call in someone who can answer questions.
M.F., Customer
I appreciate your candidness and how you're always looking to improve my plans coverage with affordability and quality of coverage at the forefront.
D.B., Customer
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
J.D., Customer
Luke was friendly and low key.(not the high pressure type which turns me off.) Was knowledgeable and provide timely service.
W. F., Customer
All questions were answered and completely explained about my existing policy. Any other options that were available to me were also presented as an alternative to what I have. Keep up the good work.
R.C., Customer
I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.
S.W., Customer
Luke helped me find an affordable Medicare, part D plan. I appreciate his effort!
R.B., Customer
Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.
J. J., Customer
<p>Luke was so personable. He made it very easy on me. Loved doing business with you all</p>
Catherine W., customer since 2015
Great friendly service
D.O., Customer
I did not have to read and look through a bunch of different insurance policies to find a sup. policy. Luke took care of it for me.
G.B., Customer
Helped me to greatly reduce my health insurance. The plus also is a very personable agent
C.W., Customer
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
As well as being very professional, Luke handled my needs and requests on a personal level, though we do not know each other personally. As the process began, I had a few questions and called Luke for clarification. Luke is very accessible and if he is not available when I call, he has always returned my calls in a timely manner. I will be happy to recommend Luke Hockaday to anyone who nneds to shop for insurance policy coverage.
D.J., Customer
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
Appreciate your comprehensive knowledge of a rapidly-changing field, attention to detail, and personal (as opposed to electronic) attention.
M.L., Customer
Very responsive and knowledgable. I feel comfortable that with the coverage and confident that Luke will make sure that all I's are dotted and T's crossed.
Rich H., customer since 2015
