Luke Hockaday
Insurance Agent
Sams/Hockaday & Associates
122 W. Prairie Avenue, Suite 201
Decatur, IL 62523
Phone:
217-423-8000
Mobile:
217-433-9214
Luke Hockaday has been offering senior market insurance products at Sams/Hockaday & Associates since 2011. Luke offers a full suite of products, from annuities to Medicare Supplements to cancer plans.
Luke helps his clients enroll in Medicare and answers any questions that may come up about the process. He does a policy review with his valued clients every year to make sure they're in the best spot possible. He’s always available when questions or concerns arise.
Luke also helps with service issues, so if you have a claim or need forms, he takes care of that for you.
Luke has his Life and Health Insurance License (#15818451), is up-to-date on continuing education and ethics training, and graduated from Millikin University in 2011.
Luke is married to wife Tessa, and has three beautiful children – Hazel, Houston, and Hatcher.
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Luke I very much appreciate your hands on approach in dealing with clients. It makes me feel that you have a real concern for those you serve. I look forward to the yearly visits for my medicare updates and renewals. I also feel confident that should some unforseen issue arise where I needed assistance I feel you would have a genuine concern in helping me getting it resolved. Also when my wife reaches 65 you will have another added customer.
L. P., Customer
I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois
L.B., Customer
I appreciate your candidness and how you're always looking to improve my plans coverage with affordability and quality of coverage at the forefront.
D.B., Customer
Meeting with Luke was a little like talking with a family member, no push in the direction he thought best, but here is the problem what do You think and can I help you get there.
R.B., Customer
Always helpful and get answers quickly for next.
C.V., Customer
you have been so nice to me and so helpful any time I call and need help with any thing you take time for me
D. W., Customer
You found cheaper insurance for me without me even asking!
Robert C., customer since 2011
Very responsive and knowledgable. I feel comfortable that with the coverage and confident that Luke will make sure that all I's are dotted and T's crossed.
Rich H., customer since 2015
My agent Luke Hockaday is the best. He is always on top of everything you need to know. He is very nice and friendly. He takes care of me if I have any concerns at all. Very happy with him.
Phyllis J., customer since 2014
We feel very fortunate to have Sams/Hockaday taking care of our investments and we can' t say enough nice things about all of the wonderful people. We would highly recommend their investment firm to everyone.
Mona A., customer since 2014
You helped us decide which insurance was the right ones for us. Saved us money. We have told several people how great u oh are to work with.
J.H., Customer
Luke and office staff are very friendly and so helpful with any questions we have had.
S.V., Customer
You made the process easy to get a drug prescription plan and life insurance.
L.S., Customer
You have alway shown friendliness and professionalism... care and concern ... always ready to help and provide answers. We appreciate all you do for us! THANK YOU!
B.N., Customer
Very knowledgeable , friendly and efficient also very trustworthy.
E.V., Customer
I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.
S.W., Customer
Great personal service
G.H., Customer
Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.
S.B., Customer
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood
T.T., Customer
Always very helpful and I know that I can trust you are getting us the best rates possible
J.H., Customer
Your knowledge and expertise was greatly appreciated. The low cost for my final expense was great . Thank you.
L.S., Customer
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
J.D., Customer
Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.
J.B., Customer
You have a good variety of products to choose from, by having access to many companies. Your people seem to know their product or they call in someone who can answer questions.
M.F., Customer
I truly appreciate The time and effort you put into trying to fine the best possible insurance plans for my situation. My wife will shortly be turning 65 and I know she will have the same confidence in the way you conduct your business as I do. Thanks again and God Bless
L.P., Customer
Luke is very friendly, personable, and engaging. More than that, he knows his stuff and handles himself very professionally. I already have referred people to him and will continue to do so.
D. R., Customer
you always called me back. You looked for ways to save us money on my insurance.
G.B., Customer
Everything. You are knowledgeable, friendly, and prompt.
M.T., Customer
You have been very knowledgeable . Tried to find the best company to meet our needs.
N.D., Customer
Luke is very friendly, accommodating, and confident. He knows his stuff! Customers specifically ask for him and remember him from year to year after half hour meetings. His sincerety shows through!
D.R., Customer
I appreciate your support and effort to make sure that I have the best policies for me. Thank you.
P.D., Customer
You looked until you found the right plan for me and my wife. You explained everything very thoroughly to us. Thank You !
T. G., Customer
Customer service--trust and making us feel so comfortable which is why we have invested our money with Sams/Hockaday.
M.A., Customer
Thanks for all your help with my accounts!
S.F., Customer
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
I like that you are easy to contact and knowledgeable .
R.H., Customer
Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.
K. T., Customer
You do EVERYTHING right. Beginning with an agent with a great personality who makes me feel that my business and welfare is of utmost importance. You have always guided me to the coverage that is best for me at the lowest price. Thank you!
K. W., Customer
Great follow-up and above and beyond service!
K.W., Customer
Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke
J.B., Customer
excellent customer service and very knowledgeable of the medical insurance business
M.P., Customer
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
We have been exceptionally pleased to work with Sams/Hockaday and with Luke Hockaday. Luke has always been professional but also very personable and you feel like he really cares! We've only had one little issue with a bill (which was not their fault) but we took it to the office and it was taken care of for us and they happily agreed to do so. We always recommend Luke and Hockaday Insurance to everyone we know.
Patricia B., customer since 2013
You took the time to listen to our concerns without pushing your way to lead us into decisions that were not ours. Some of us older people just enjoy learning that their is still good ole trust in my handshake business people to deal with, and we thank You.
R.B., Customer
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
Have kept us informed of any changes that may change our polices. Have always answered any we questions we may have. Have respoonded via email on any questions we have emailed to you. Keep up the good work!
J. C., Customer
Luke made it very easy to understand and took whatever time was needed to help us.
M.P., Customer
Luke suggested a change to my drug supplement insurance which was not only a lower monthly premium, but resulted in getting my prescriptions free.
J.B., Customer
Your office staff is very competent, anytime I call for help with dealing with our "Supplemental Providers", I always get good results!
M.L., Customer
