Luke Hockaday
Insurance Agent
Sams/Hockaday & Associates
122 W. Prairie Avenue, Suite 201
Decatur, IL 62523
Phone:
217-423-8000
Mobile:
217-433-9214
Luke Hockaday has been offering senior market insurance products at Sams/Hockaday & Associates since 2011. Luke offers a full suite of products, from annuities to Medicare Supplements to cancer plans.
Luke helps his clients enroll in Medicare and answers any questions that may come up about the process. He does a policy review with his valued clients every year to make sure they're in the best spot possible. He’s always available when questions or concerns arise.
Luke also helps with service issues, so if you have a claim or need forms, he takes care of that for you.
Luke has his Life and Health Insurance License (#15818451), is up-to-date on continuing education and ethics training, and graduated from Millikin University in 2011.
Luke is married to wife Tessa, and has three beautiful children – Hazel, Houston, and Hatcher.
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You made the process easy to get a drug prescription plan and life insurance.
L.S., Customer
Always very helpful and friendly Has the customer's best interest.
Customer since 2014
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
J.D., Customer
Great to work with. They really do look for the best product for you and not what will make them the most money. Honest, sincere people. Luke took really good care of my elderly parents and I use him as well.
D.O., Customer
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
You looked until you found the right plan for me and my wife. You explained everything very thoroughly to us. Thank You !
T. G., Customer
Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.
J. J., Customer
Great personal service
G.H., Customer
Luke Hockaday is always eager to help us find a new plan when premiums get to high for us to afford. He goes the extra mile.
Nancy W., customer since 2011
I was just glad to hear about the John Hancock long term care/life Insurance policy they offer. My husband had complained for years trying to get me to invest in stocks, but I refused. Boy was he shocked when I immediately decided to sock some away in this policy. Now he has nothing more to complain about!
Customer since 2011
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
Appreciate your expertise and attention.
M.L., Customer
You always answer all my questions.
Myrtle L., customer since 2006
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
you have been so nice to me and so helpful any time I call and need help with any thing you take time for me
D. W., Customer
Sams/Hockaday employees have been very courteous and professional.
L.G., Customer
Everyone I recommended you to has been very satisfied and you have been really helpful to me. Thank you so much.
N. D., Customer
My experience with your staff (mainly, Taylor). She is always very helpful, responds back immediately, and is very thorough!
M.L., Customer
You have been very knowledgeable . Tried to find the best company to meet our needs.
N.D., Customer
You have always been there to answer our questions that we find important to us as the older generation. Someone patient and understanding means a lot. Thank you so much.
T.T., Customer
excellent customer service and very knowledgeable of the medical insurance business
M.P., Customer
Your explanation of the services you offer that we are using.
N. J., Customer
Luke was friendly and low key.(not the high pressure type which turns me off.) Was knowledgeable and provide timely service.
W. F., Customer
My agent Luke Hockaday is the best. He is always on top of everything you need to know. He is very nice and friendly. He takes care of me if I have any concerns at all. Very happy with him.
Phyllis J., customer since 2014
you don't bug me & if we have a issue your people takes care of it
H.K., Customer
Can always call and get an answer or a call back the same day
G.T., Customer
I like the way you took your time explaining everything to me so I understood exactly what I was getting.
D.W., Customer
Staff is always friendly. Luke is very helpful in finding the best policy that works for us.
J.H., Customer
You come to a place in life that you need professional help with such things as life and health insurance. We have had Luke Hockaday as our Agent since he first started with Sams/Hockaday, and we really like the way he can call these many Insurance Companies and get quick results. He is very professional, yet he has a neat sense of humor that goes a long way. If you need the same help that we depend on, just call Luke @ 217-433-9214 and tell him Janet Jackson sent you!
J.J., Customer
Without asking you found me a more affordable insurance. You were helpful getting my refund from the insurance I was canceling. I feel like you were very sincere in saying if I need anything I can call. Really appreciate how kind you were. I would be happy to recommend you and your firm to anyone.
E. E., Customer
I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois
L.B., Customer
Luke is so helpful and makes sure he gets me the information I need in order to make the best decision.
Customer since 2013
Very customer focused and easy to talk to.
M.P., Customer
Everything. You are knowledgeable, friendly, and prompt.
M.T., Customer
Always helpful and get answers quickly for next.
C.V., Customer
Friendly and information was explained very well. We have already recommended you to some of our friends.
R.D., Customer
I love Sam/Hockaday... When you call Luke he will call you back before his day is done. Set up appointment with you. I like when you can go in to a establish family Owened business and are welcome with open arms and not pressured. I also like they check your files from year to year. I would highly recommend Sam/Hockaday ass.
S.B., Customer
Luke Hockaday provides great customer service. He is very knowledgeable about his insurance products. And he is explains everything to make it very understandable. I would definitely recommend him. Wish I would have had an insurance agent like Luke years ago.
Karen T., customer since 2014
I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.
J. H., Customer
Your office staff is very competent, anytime I call for help with dealing with our "Supplemental Providers", I always get good results!
M.L., Customer
You answered all of my questions when transferring from the State to what you could offer. Thank you so much! I have recommended you to several friends.
Janet M., customer since 2015
You have a good variety of products to choose from, by having access to many companies. Your people seem to know their product or they call in someone who can answer questions.
M.F., Customer
I truly appreciate The time and effort you put into trying to fine the best possible insurance plans for my situation. My wife will shortly be turning 65 and I know she will have the same confidence in the way you conduct your business as I do. Thanks again and God Bless
L.P., Customer
Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood
T.T., Customer
You are always available with answers for our questions and very knowledgeable plus pleasant and a very helpful office staff. It is appreciated..
C.V., Customer
Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.
J.B., Customer
Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke
J.B., Customer
Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.
S.B., Customer
Helpful information that was explained well. Great friendly staff.
R.D., Customer
I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.
S.W., Customer
