Luke Hockaday
Insurance Agent
Sams/Hockaday & Associates
122 W. Prairie Avenue, Suite 201
Decatur, IL 62523
Phone:
217-423-8000
Mobile:
217-433-9214
Luke Hockaday has been offering senior market insurance products at Sams/Hockaday & Associates since 2011. Luke offers a full suite of products, from annuities to Medicare Supplements to cancer plans.
Luke helps his clients enroll in Medicare and answers any questions that may come up about the process. He does a policy review with his valued clients every year to make sure they're in the best spot possible. He’s always available when questions or concerns arise.
Luke also helps with service issues, so if you have a claim or need forms, he takes care of that for you.
Luke has his Life and Health Insurance License (#15818451), is up-to-date on continuing education and ethics training, and graduated from Millikin University in 2011.
Luke is married to wife Tessa, and has three beautiful children – Hazel, Houston, and Hatcher.
Schedule Your Appointment
Can always call and get an answer or a call back the same day
G.T., Customer
As well as being very professional, Luke handled my needs and requests on a personal level, though we do not know each other personally. As the process began, I had a few questions and called Luke for clarification. Luke is very accessible and if he is not available when I call, he has always returned my calls in a timely manner. I will be happy to recommend Luke Hockaday to anyone who nneds to shop for insurance policy coverage.
D.J., Customer
You took the time to listen to our concerns without pushing your way to lead us into decisions that were not ours. Some of us older people just enjoy learning that their is still good ole trust in my handshake business people to deal with, and we thank You.
R.B., Customer
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
You are always available with answers for our questions and very knowledgeable plus pleasant and a very helpful office staff. It is appreciated..
C.V., Customer
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
When I call my agent, Luke Hockaday, I always get a prompt response. There is no waiting a day or two to hear back. The office is always very helpful and courteous. In this day of poor customer service it is refreshing to have an agent and staff that care about my concerns.
D.C., Customer
Everyone I recommended you to has been very satisfied and you have been really helpful to me. Thank you so much.
N. D., Customer
Great service and attention. Very knowledgeable and had our best interest and future in mind.
M.P., Customer
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
J.D., Customer
Making one feel at home and assured that the best is being done for me and my future!!!
C.P., Customer
you don't bug me & if we have a issue your people takes care of it
H.K., Customer
Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.
J.B., Customer
Very customer focused and easy to talk to.
M.P., Customer
Customer service--trust and making us feel so comfortable which is why we have invested our money with Sams/Hockaday.
M.A., Customer
Always helpful and get answers quickly for next.
C.V., Customer
Great follow-up and above and beyond service!
K.W., Customer
You always make me feel so welcome. No question I ask seems stupid to you, at least you don't act like it!! Your advice to me concerning supplements and drug plans has always been so good!!!!
M.K., Customer
Without asking you found me a more affordable insurance. You were helpful getting my refund from the insurance I was canceling. I feel like you were very sincere in saying if I need anything I can call. Really appreciate how kind you were. I would be happy to recommend you and your firm to anyone.
E. E., Customer
Great service and caring employees.
M.F., Customer
I love Sam/Hockaday... When you call Luke he will call you back before his day is done. Set up appointment with you. I like when you can go in to a establish family Owened business and are welcome with open arms and not pressured. I also like they check your files from year to year. I would highly recommend Sam/Hockaday ass.
S.B., Customer
You have been very knowledgeable . Tried to find the best company to meet our needs.
N.D., Customer
We feel very fortunate to have Sams/Hockaday taking care of our investments and we can' t say enough nice things about all of the wonderful people. We would highly recommend their investment firm to everyone.
Mona A., customer since 2014
To begin with you had a seminar explaining my options for healthcare. Then after I enrolled in one of your options you have continued to follow up with what you can do to make it better.
Customer since 2014
Everything. You are knowledgeable, friendly, and prompt.
M.T., Customer
You come to a place in life that you need professional help with such things as life and health insurance. We have had Luke Hockaday as our Agent since he first started with Sams/Hockaday, and we really like the way he can call these many Insurance Companies and get quick results. He is very professional, yet he has a neat sense of humor that goes a long way. If you need the same help that we depend on, just call Luke @ 217-433-9214 and tell him Janet Jackson sent you!
J.J., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood
T.T., Customer
Helped me to greatly reduce my health insurance. The plus also is a very personable agent
C.W., Customer
It is nice to know that we can count on you to get us the best deal on our supplemental plans without us going crazy doing it for ourselves. You always call back in a timely manner to answer questions.we have recommended you to several others.
R.B., Customer
Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.
K. T., Customer
Agent (Luke) was knowledgeable and easy to converse with. Gave sound advice and answered any questions that that I might have presented. I would highly recommend Sams/Hockaday services.
D.B., Customer
Very helpful, Extremely nice people to work with
G. H., Customer
Luke Hockaday is always eager to help us find a new plan when premiums get to high for us to afford. He goes the extra mile.
Nancy W., customer since 2011
Luke made sure that we understood all of our options. He kept us informed throughout the process. Luke was very friendly and professional. A pleasure to work with.
M.B., Customer
Always very helpful and friendly Has the customer's best interest.
Customer since 2014
Luke made it very easy to understand and took whatever time was needed to help us.
M.P., Customer
Luke, your personality, the way you treat people, by the way you find answers to their questions, and you return phone calls.
Gary B., customer since 2012
You have a good variety of products to choose from, by having access to many companies. Your people seem to know their product or they call in someone who can answer questions.
M.F., Customer
I appreciate your support and effort to make sure that I have the best policies for me. Thank you.
P.D., Customer
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
Luke has been very good at taking care of my insurance needs. He is such a personable young man.
C.W., Customer
My agent Luke Hockaday is the best. He is always on top of everything you need to know. He is very nice and friendly. He takes care of me if I have any concerns at all. Very happy with him.
Phyllis J., customer since 2014
You found cheaper insurance for me without me even asking!
Robert C., customer since 2011
Luke and office staff are very friendly and so helpful with any questions we have had.
S.V., Customer
Luke always keeps my needs first and foremost, and I never feel like he's rushed. He takes as much time as needed. He's also friendly and fun.
N.W., Customer
Very informative, answered all our questions we asked and was very personable. Thank -you for all the help.
K.M., Customer
I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.
S.W., Customer
We have received great quality service from Luke and staff while checking into insurance as Seniors. We do feel you truly care about our needs and have made us feel very welcome.
C.V., Customer
Luke suggested a change to my drug supplement insurance which was not only a lower monthly premium, but resulted in getting my prescriptions free.
J.B., Customer
