Luke Hockaday
Insurance Agent
Sams/Hockaday & Associates
122 W. Prairie Avenue, Suite 201
Decatur, IL 62523
Phone:
217-423-8000
Mobile:
217-433-9214
Luke Hockaday has been offering senior market insurance products at Sams/Hockaday & Associates since 2011. Luke offers a full suite of products, from annuities to Medicare Supplements to cancer plans.
Luke helps his clients enroll in Medicare and answers any questions that may come up about the process. He does a policy review with his valued clients every year to make sure they're in the best spot possible. He’s always available when questions or concerns arise.
Luke also helps with service issues, so if you have a claim or need forms, he takes care of that for you.
Luke has his Life and Health Insurance License (#15818451), is up-to-date on continuing education and ethics training, and graduated from Millikin University in 2011.
Luke is married to wife Tessa, and has three beautiful children – Hazel, Houston, and Hatcher.
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Very customer focused and easy to talk to.
M.P., Customer
You helped us make the best choices when we retired and turned 65 years old. And have followed up with us in the years since then trying to help us make better choices.
L.L., Customer
Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You
R.B., Customer
Always in touch. No pressure, just advice!
M.K., Customer
You made me feel like an important person, and took your time when explaining the options I have in picking my secondary insurance. I felt like I wasn't being rushed either. Thank you for helping me find the right insurance company.
B. M., Customer
We have received great quality service from Luke and staff while checking into insurance as Seniors. We do feel you truly care about our needs and have made us feel very welcome.
C.V., Customer
I feel like Luke is truly concerned about getting us the best rstes.
J.H., Customer
Luke is very friendly, accommodating, and confident. He knows his stuff! Customers specifically ask for him and remember him from year to year after half hour meetings. His sincerety shows through!
D.R., Customer
Luke is very personable and helpful.
W. P., Customer
Have kept us informed of any changes that may change our polices. Have always answered any we questions we may have. Have respoonded via email on any questions we have emailed to you. Keep up the good work!
J. C., Customer
I love Sam/Hockaday... When you call Luke he will call you back before his day is done. Set up appointment with you. I like when you can go in to a establish family Owened business and are welcome with open arms and not pressured. I also like they check your files from year to year. I would highly recommend Sam/Hockaday ass.
S.B., Customer
Very helpful in securing a new supplemental Medicare for me for less money premium. Always welling to answer my questions. Thanks
P.L., Customer
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
Sams/Hockaday employees have been very courteous and professional.
L.G., Customer
We suggested your firm to our neighbor and he went right away to sigh up with Luke. We will always do that since he was so great in helping us. Also our brother is working with you.
J.H., Customer
Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood
T.T., Customer
Luke always keeps my needs first and foremost, and I never feel like he's rushed. He takes as much time as needed. He's also friendly and fun.
N.W., Customer
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
Appreciate your comprehensive knowledge of a rapidly-changing field, attention to detail, and personal (as opposed to electronic) attention.
M.L., Customer
Have always provided any answers or help that I needed.
D.B., Customer
Can always call and get an answer or a call back the same day
G.T., Customer
Great service and attention. Very knowledgeable and had our best interest and future in mind.
M.P., Customer
Meeting with Luke was a little like talking with a family member, no push in the direction he thought best, but here is the problem what do You think and can I help you get there.
R.B., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
I appreciate your candidness and how you're always looking to improve my plans coverage with affordability and quality of coverage at the forefront.
D.B., Customer
Thanks for all your help with my accounts!
S.F., Customer
I did not have to read and look through a bunch of different insurance policies to find a sup. policy. Luke took care of it for me.
G.B., Customer
You helped us decide which insurance was the right ones for us. Saved us money. We have told several people how great u oh are to work with.
J.H., Customer
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
you don't bug me & if we have a issue your people takes care of it
H.K., Customer
Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.
K. T., Customer
Very informative, answered all our questions we asked and was very personable. Thank -you for all the help.
K.M., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
I have the feeling and belief that Luke was doing all he could to find a better insurance plan for me. THANKS !
Robert B., customer since 2011
All questions were answered and completely explained about my existing policy. Any other options that were available to me were also presented as an alternative to what I have. Keep up the good work.
R.C., Customer
Luke helped me find an affordable Medicare, part D plan. I appreciate his effort!
R.B., Customer
You answered all of my questions when transferring from the State to what you could offer. Thank you so much! I have recommended you to several friends.
Janet M., customer since 2015
My experience with your staff (mainly, Taylor). She is always very helpful, responds back immediately, and is very thorough!
M.L., Customer
Without asking you found me a more affordable insurance. You were helpful getting my refund from the insurance I was canceling. I feel like you were very sincere in saying if I need anything I can call. Really appreciate how kind you were. I would be happy to recommend you and your firm to anyone.
E. E., Customer
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
Your explanation of the services you offer that we are using.
N. J., Customer
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
Have always provided a timely response to any and all of my questions. Keep up the good work.
J.C., Customer
Answered my questions quickly, made it convenient for me, & got me a plan that benefited me.
P.F., Customer
Customer service--trust and making us feel so comfortable which is why we have invested our money with Sams/Hockaday.
M.A., Customer
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
J.D., Customer
Luke is knowledgeable, friendly and helpful.
D.R., Customer
Always helpful and get answers quickly for next.
C.V., Customer
Friendly and information was explained very well. We have already recommended you to some of our friends.
R.D., Customer
I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.
J. H., Customer
