Luke Hockaday
Insurance Agent
Sams/Hockaday & Associates
122 W. Prairie Avenue, Suite 201
Decatur, IL 62523
Phone:
217-423-8000
Mobile:
217-433-9214
Luke Hockaday has been offering senior market insurance products at Sams/Hockaday & Associates since 2011. Luke offers a full suite of products, from annuities to Medicare Supplements to cancer plans.
Luke helps his clients enroll in Medicare and answers any questions that may come up about the process. He does a policy review with his valued clients every year to make sure they're in the best spot possible. He’s always available when questions or concerns arise.
Luke also helps with service issues, so if you have a claim or need forms, he takes care of that for you.
Luke has his Life and Health Insurance License (#15818451), is up-to-date on continuing education and ethics training, and graduated from Millikin University in 2011.
Luke is married to wife Tessa, and has three beautiful children – Hazel, Houston, and Hatcher.
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Helpful information that was explained well. Great friendly staff.
R.D., Customer
You always make me feel so welcome. No question I ask seems stupid to you, at least you don't act like it!! Your advice to me concerning supplements and drug plans has always been so good!!!!
M.K., Customer
We have confidence your group will keep us protected for our health insurance needs and provide the best coverage for a reasonable price.
F.K., Customer
We suggested your firm to our neighbor and he went right away to sigh up with Luke. We will always do that since he was so great in helping us. Also our brother is working with you.
J.H., Customer
We have been exceptionally pleased to work with Sams/Hockaday and with Luke Hockaday. Luke has always been professional but also very personable and you feel like he really cares! We've only had one little issue with a bill (which was not their fault) but we took it to the office and it was taken care of for us and they happily agreed to do so. We always recommend Luke and Hockaday Insurance to everyone we know.
Patricia B., customer since 2013
Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.
J. J., Customer
I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.
S.W., Customer
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
Meeting with Luke was a little like talking with a family member, no push in the direction he thought best, but here is the problem what do You think and can I help you get there.
R.B., Customer
Guidance with Medicare D selection and Medicare B supplement choice
S.P., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
Very informative, answered all our questions we asked and was very personable. Thank -you for all the help.
K.M., Customer
Luke and office staff are very friendly and so helpful with any questions we have had.
S.V., Customer
We feel very fortunate to have Sams/Hockaday taking care of our investments and we can' t say enough nice things about all of the wonderful people. We would highly recommend their investment firm to everyone.
Mona A., customer since 2014
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
Can always call and get an answer or a call back the same day
G.T., Customer
I found Luke to be very personable and always more than willing to find the information that I requested of him. If he didn't know the answer at the time he would either find it himself or ask someone in the know. From our first meeting with Luke my wife and I felt extremely comfortable with him and the way he conducted himself. We feel like they offered a great product and we couldn't be more pleased at this time.
Michael S., customer since 2014
work hard with us to see that everything was completed to the insurance companies
satisfaction
Edward D., customer since 2008
I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois
L.B., Customer
Being very helpful and getting me the best Insurance that I can afford.
B.V., Customer
Everyone I recommended you to has been very satisfied and you have been really helpful to me. Thank you so much.
N. D., Customer
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
We have received great quality service from Luke and staff while checking into insurance as Seniors. We do feel you truly care about our needs and have made us feel very welcome.
C.V., Customer
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
Great friendly service
D.O., Customer
You always answer all my questions.
Myrtle L., customer since 2006
Luke is knowledgeable, friendly and helpful.
D.R., Customer
Your knowledge and expertise was greatly appreciated. The low cost for my final expense was great . Thank you.
L.S., Customer
I like that you are easy to contact and knowledgeable .
R.H., Customer
I did not have to read and look through a bunch of different insurance policies to find a sup. policy. Luke took care of it for me.
G.B., Customer
Making one feel at home and assured that the best is being done for me and my future!!!
C.P., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
When I call my agent, Luke Hockaday, I always get a prompt response. There is no waiting a day or two to hear back. The office is always very helpful and courteous. In this day of poor customer service it is refreshing to have an agent and staff that care about my concerns.
D.C., Customer
Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood
T.T., Customer
I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.
J.P., Customer
Very helpful in securing a new supplemental Medicare for me for less money premium. Always welling to answer my questions. Thanks
P.L., Customer
Luke is fabulous helping us change our insurance so we'll get the best price for the best insurance. I have recommended your insurance to some of my friends but some of them already covered thru you.
Everyone is super friendly and helpful when I call with a question. Just keep up what your doing!!
M.M., Customer
Luke is very friendly, personable, and engaging. More than that, he knows his stuff and handles himself very professionally. I already have referred people to him and will continue to do so.
D. R., Customer
you always called me back. You looked for ways to save us money on my insurance.
G.B., Customer
Staff is always friendly. Luke is very helpful in finding the best policy that works for us.
J.H., Customer
I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.
J. H., Customer
Sams/Hockaday and staff are always very informative , friendly and professional.
L.G., Customer
Great personal service
G.H., Customer
Always very helpful and I know that I can trust you are getting us the best rates possible
J.H., Customer
Friendly and information was explained very well. We have already recommended you to some of our friends.
R.D., Customer
You took the time to listen to our concerns without pushing your way to lead us into decisions that were not ours. Some of us older people just enjoy learning that their is still good ole trust in my handshake business people to deal with, and we thank You.
R.B., Customer
You have been very knowledgeable . Tried to find the best company to meet our needs.
N.D., Customer
I appreciate your candidness and how you're always looking to improve my plans coverage with affordability and quality of coverage at the forefront.
D.B., Customer
Luke is a super young man and makes a trusting agent. Wonderful to watch his little family grow (via pics on line). Keep up the good work Luke.
J.J., Customer
To begin with you had a seminar explaining my options for healthcare. Then after I enrolled in one of your options you have continued to follow up with what you can do to make it better.
Customer since 2014
