Luke Hockaday
Insurance Agent
Sams/Hockaday & Associates
122 W. Prairie Avenue, Suite 201
Decatur, IL 62523
Phone:
217-423-8000
Mobile:
217-433-9214
Luke Hockaday has been offering senior market insurance products at Sams/Hockaday & Associates since 2011. Luke offers a full suite of products, from annuities to Medicare Supplements to cancer plans.
Luke helps his clients enroll in Medicare and answers any questions that may come up about the process. He does a policy review with his valued clients every year to make sure they're in the best spot possible. He’s always available when questions or concerns arise.
Luke also helps with service issues, so if you have a claim or need forms, he takes care of that for you.
Luke has his Life and Health Insurance License (#15818451), is up-to-date on continuing education and ethics training, and graduated from Millikin University in 2011.
Luke is married to wife Tessa, and has three beautiful children – Hazel, Houston, and Hatcher.
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Always very helpful and I know that I can trust you are getting us the best rates possible
J.H., Customer
Luke was friendly and low key.(not the high pressure type which turns me off.) Was knowledgeable and provide timely service.
W. F., Customer
Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.
S.B., Customer
Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You
R.B., Customer
Luke is fabulous helping us change our insurance so we'll get the best price for the best insurance. I have recommended your insurance to some of my friends but some of them already covered thru you.
Everyone is super friendly and helpful when I call with a question. Just keep up what your doing!!
M.M., Customer
Great follow-up and above and beyond service!
K.W., Customer
Luke is very friendly, personable, and engaging. More than that, he knows his stuff and handles himself very professionally. I already have referred people to him and will continue to do so.
D. R., Customer
You made me feel like an important person, and took your time when explaining the options I have in picking my secondary insurance. I felt like I wasn't being rushed either. Thank you for helping me find the right insurance company.
B. M., Customer
Luke suggested a change to my drug supplement insurance which was not only a lower monthly premium, but resulted in getting my prescriptions free.
J.B., Customer
You do EVERYTHING right. Beginning with an agent with a great personality who makes me feel that my business and welfare is of utmost importance. You have always guided me to the coverage that is best for me at the lowest price. Thank you!
K. W., Customer
Luke always keeps my needs first and foremost, and I never feel like he's rushed. He takes as much time as needed. He's also friendly and fun.
N.W., Customer
Guidance with Medicare D selection and Medicare B supplement choice
S.P., Customer
Without asking you found me a more affordable insurance. You were helpful getting my refund from the insurance I was canceling. I feel like you were very sincere in saying if I need anything I can call. Really appreciate how kind you were. I would be happy to recommend you and your firm to anyone.
E. E., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
Very knowledgeable , friendly and efficient also very trustworthy.
E.V., Customer
work hard with us to see that everything was completed to the insurance companies
satisfaction
Edward D., customer since 2008
You have always been there to answer our questions that we find important to us as the older generation. Someone patient and understanding means a lot. Thank you so much.
T.T., Customer
My experience with your staff (mainly, Taylor). She is always very helpful, responds back immediately, and is very thorough!
M.L., Customer
You don't just give us a policy and forget about us. You always follow up, and try to find the best rates on insurance. You are always very caring and friendly and make us feel like family!!! We trust you. Thank you!
Barbara N., customer since 2013
Very helpful in securing a new supplemental Medicare for me for less money premium. Always welling to answer my questions. Thanks
P.L., Customer
Have kept us informed of any changes that may change our polices. Have always answered any we questions we may have. Have respoonded via email on any questions we have emailed to you. Keep up the good work!
J. C., Customer
Always very helpful and friendly Has the customer's best interest.
Customer since 2014
You always make me feel so welcome. No question I ask seems stupid to you, at least you don't act like it!! Your advice to me concerning supplements and drug plans has always been so good!!!!
M.K., Customer
Appreciate your comprehensive knowledge of a rapidly-changing field, attention to detail, and personal (as opposed to electronic) attention.
M.L., Customer
Everything. You are knowledgeable, friendly, and prompt.
M.T., Customer
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
J.D., Customer
Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.
J. J., Customer
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
We feel very fortunate to have Sams/Hockaday taking care of our investments and we can' t say enough nice things about all of the wonderful people. We would highly recommend their investment firm to everyone.
Mona A., customer since 2014
To begin with you had a seminar explaining my options for healthcare. Then after I enrolled in one of your options you have continued to follow up with what you can do to make it better.
Customer since 2014
Luke is always concerned about you and your well being, not just about selling you a product but helping to meet your needs.
D.O., Customer
Luke I very much appreciate your hands on approach in dealing with clients. It makes me feel that you have a real concern for those you serve. I look forward to the yearly visits for my medicare updates and renewals. I also feel confident that should some unforseen issue arise where I needed assistance I feel you would have a genuine concern in helping me getting it resolved. Also when my wife reaches 65 you will have another added customer.
L. P., Customer
you have been so nice to me and so helpful any time I call and need help with any thing you take time for me
D. W., Customer
Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.
J.B., Customer
you are easy to work with you & your people thank you.
H.K., Customer
I was just glad to hear about the John Hancock long term care/life Insurance policy they offer. My husband had complained for years trying to get me to invest in stocks, but I refused. Boy was he shocked when I immediately decided to sock some away in this policy. Now he has nothing more to complain about!
Customer since 2011
Can always call and get an answer or a call back the same day
G.T., Customer
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
Helpful information that was explained well. Great friendly staff.
R.D., Customer
Luke is very friendly, accommodating, and confident. He knows his stuff! Customers specifically ask for him and remember him from year to year after half hour meetings. His sincerety shows through!
D.R., Customer
As you know, I have always worked with Larry, he always had time for my questions and most IMPORTANT I always felt he had my best interest at heart ... not his. I consider that a very valuable fact with anyone I have dealings with. I recommend you highly.
D.B., Customer
I like the way you took your time explaining everything to me so I understood exactly what I was getting.
D.W., Customer
I like that you are easy to contact and knowledgeable .
R.H., Customer
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
Very customer focused and easy to talk to.
M.P., Customer
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood
T.T., Customer
We find insurance agent Luke Hockaday very professional and knowledgeable . He has been in our house and is very respectful.
Lois G., customer since 2013
Luke is a super young man and makes a trusting agent. Wonderful to watch his little family grow (via pics on line). Keep up the good work Luke.
J.J., Customer
I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois
L.B., Customer
