Michael Sams

Michael Sams was born and raised in Decatur, IL. He grew up playing baseball and basketball, and went to Mt. Zion high school, where he rode a horse as the mascot for the Braves football team for 8 yrs. Michael earned a Division 1 scholarship to play basketball in college. He graduated from Millikin University in 2007.

Michael married his wife Jill in Sept of 2007. They have 2 children with plans for more. They live on a horse farm where they raise and train horses as a hobby. He loves to trail ride at home and in the Shawnee National forest.

Michael became an agent with Sams/Hockaday in August of 2005 and has been helping seniors with health and life related products ever since.

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Here's what Michael's Clients Say

Knowledgeable and friendly. Always making sure I understand everything.

The personal attention given to me and my wife. Taking time to make sure we understood what was available and showed us the different options and what were the best options.

I really appreciate the help you give me with Part D.

Michael was so easy to talk with and I have referred several people to him

We've been treated like we are family. Michael seems to care about our needs and has given us suggestions on older policies that we can change to benefit down the road.

Michael Sam's has always been very accommodating to my schedule. He explains things so I can understand. He answers all my questions whether in person or text. I have recommended Michael to several of my clients/friends. Very pleased with his services.

You've always given us great advice paying attention to the details of our lives as well as the regulations. We've recommended you to three friends.

One on one contact rather than talking to a robot on the phone. Knowledge of insurance plans and help when its needed.

You always watch for a better program to save me money and be sufficient for my needs. It has always turned out to be better then the previous one.. Thanks Michael Sams I can trust you.

You were very informative and answered our questions very precisely

The company that I retired from uses a firm to provide health and drug insurance. The plans offered by this firm are limited and more expensive than those carried by Sams/Hockaday. Also Sams/Hockaday helps me to apply for my insurance reimbursement. Joyce is great!

excellent presentation and follow up. Felt that my questions were answered.

Michael Sams is an excellent agent! He is very patient and knowledgeable in all aspects of senior age concerns. I recommend to everyone that he explains insurance in the easiest way possible!

I've been working with Michael Sams for about 5 years since my mother went on Medicare. The world of Medicare (supplement policies, prescription policies, the donut hole, etc.) can be very confusing and overwhelming. Michael has always been exceptionally patient, kind and has walked me through the process of choosing the right policies for my mother. My father retired this year, and now he's been added to the list of clients at SamsHockaday. Michael walked me through his process and everything was flawless. My family and I are so appreciative of the attention, expertise and services provided by Michael. Thank you so very much for making something that can be stressful and overwhelming go smoothly and seem so easy!

everyone was friendly and helpful

You've always found a company that fits my prescription needs and with great savings too. Our questions are answered without us having to wait for a callback. Thank you for being very knowledgeable in your field.

It gives Kris and I peace of mind knowing that you will keep us informed as to witch insurance is best for us. Thank You

You are very good at keeping us informed as to which plan is best for us and why. As far as I'm concerned, you are the go to guy when it comes to insurance. If I had cash to invest I would go to you with that also because of your honesty and not pressuring us. I definitely rate you a 10.

It's very comforting to me knowing that Michael will search out the best Medicare supplement for me, and I don't have to worry about it.

Sam's is very knowledgeable with insurance plans and extremely helpful in selecting the right plan for me.

I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!

Totally satisfied. You were a big help to us.

Time well spent. No rush. Makes the best recommendations.

When rates were raised from one company, you took time to find a less expensive rate for us. Even after moving to Texas you took the time to find us a good rate down here. Thanks Michael!!

Your company returns calls promptly and offers so much help for the questions and situations that I have. You have been a great help to me.

Your agency has gone the extra mile in finding the best solutions that meet our need. Everyone in the office is a pleasure to know and work with.

Michael, when Sherry and I come in for an appointment we seldom have more than a 3 or 4 minute wait until we see you. You are always thorough on your answers and explain why. I had an issue with my Firestone insurance when I switched over to part d. You helped guide me thru until it was resolved. We appreciated that.

Good communication and follow through....Thank you very much..

Always returned my calls and walked me through the entire process. You made it very easy and answered all my questions.

Everyone is friendly & business like @ the same time. Two great attributes.

Michael, you make it personal. When I first visited with you, you told me you were going to get me the policy that you had for your mother. I also like the way that you check on the premiums and try to keep mine as low as possible since I'm on a very limited income. Just this evening I recommended you to my brother. He is retiring this week (at 62), but I told him when he was ready for Medicare to come see you!!!

it was great the way all my options were so readily available for me to see and compare. Your system is so easy to understand and you are so helpful. Insurance is a very complicated process for most of us under the best of circumstances. At retirement, it is even worse. You made it seem easy. Thank you.

What we like is you can always talk with real person! If you leave a message they always get back with you! There are lots of folks selling ins. but customer service is what keeps customers coming back ! Michael does an outstanding job on service!

Clearly explained the basics of Medicare supplement coverage in laymans terms so that we could easily understand the coverage and our options. Assistance with signing us up for coverage was invaluable. We also appreciate the staff's support in answering any questions we had regarding claims.

Michael does a thorough and efficient job explaining.

Medicare plans, supplemental insurance, & prescription plans can be overwhelming but Michael explained it all to us and made sure we understood our options. Michael is always available for any questions we may have and answers calls promptly. Also once a year he contacts us so we can review our prescription plan. It's a blessing to know you're in the best of hands with Michael (Sams/Hockaday Insurance). Thank You Michael!

Michael helped me a lot when I was getting ready to sign up for Social Security. He found the best plan for me.

Just personal attention to the smallest details.

Good personal service with health insurance needs. We like knowing you stay on top of current insurance coverage and pricing.

Michael, I like that you are always on top of the changes that will come my way. I like that you give me plenty of time to make changes. I like that you are approachable and concerned with my smallest questions. Thanks!

I appreciate the research you do for us each year on prescription plans available for our particular needs. This is an outstanding service. Thank you.

Knowledgeable and variety of plans to choose from.

I was looking for a local broker for Medicare Supplement coverage and information. The more I read, the more confusing the information became. Michael was very helpful and I was able to get coverage for less than the AARP recommended coverage. Very pleased with the initial appointment as well as the two follow-up conversations we have had. The needed coverage is in place with time to spare. Thanks Michael!

I feel that Michael Sams is the best professional and personable insurance agent we have ever had.

The guaranteed annuity rates more than double bank CD rates. At this point in my life, I want secure returns which I feel I am getting here. I am pleased with the help in getting supplemental insurance as well.

We have absolutely not worries when we have Sams/Hockaday taking care of our insurance needs. We are very busy and they always have our needs in their priority.

You saved us a substantial amount on our policies. We also know that you'll be there whenever we need you. Thank you Michael

You made my wife comfortable, and she's not a #'s person.

It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.

I feel the information I received was thorough and what I needed. Michael worked with me to find out what I wanted and did his best to accommodate me. I am very satisfied with the plans I have.

Made us feel very comfortable and after the meeting we felt very well informed. We had many questions answered. We left very satisfied when we left.

There was always someone there who could answer my questions. I like that kind of service.

We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.

I was shown abundant kindness. I received so much info in the mail about Medicare that I was overwhelmed. Michael made it seem simple and I left the office knowing everything would be alright.

Mr. Sams, You made a confusing time about insurance a not so bad experience, we liked that you gave us the best choice for us.

Quick access to info and great service!!!

You are there the moment I need your expertise. I refer you to everyone I know, who is nearing retirement age.

Using my med list in looking at insurance options has been very beneficial to us.

You make me feel as though you really care about getting me the best coverage at the best price. I appreciate the fact that you call me when a policy increases and you know of one with the same coverage or better at a lower price. Thanks Micheal

The Sams Hockaday folks are easy to work with and they save me money. They take care of all of the paperwork.

I am SO pleased with my insurance agent, Michael Sams! He is a kind and caring man, very professional and extremely helpful. He relieved all of my fears and made a very complicated process easy to understand! I highly recommend him to all my friends!

Being overwhelmed with so much to choose from, Mr. Sams did a remarkable job. And the best part is it didn't cost an arm and a leg.

Michael Sams is always proactive in getting the best plans for me for Medicare supplements and Medicare part D drug Thank you

I feel like you are looking out for my best interests, when it comes to which insurance co. I go with. I like the fact that you review our insurance with us each year.

Michael always comes to my home to help me with my insurance problems. This is very helpful to me as I need to use a walker to get around.

Michael explains the advantages of one policy over another and knows answers to any medicare questions I may have. Joyce is also very helpful when I call with questions.

Helping each year with Plan D recommendations and keeping us abreast of Retirement options

Your willingness to help when we get a bill from the doctor or medical field person or medicare worker.

My primary reason for asking Michael for help was the personal trust I had in him as an agent and person. He never talked down to me about about insurance matters. I left feeling that Michael had answered and would answer any questions that I had.

I got some valuable help from you when I did not know very much about what i was doing. You helped make my process so much easier and more understandable.

You and your team have helped us wade through all the Medicare/Medicaid paperwork with great ease and satisfaction and worked hard trying to find this best and most cost effective solutions. Always a pleasure working with you all. Thanks.

The best thing you do is the individual attention you give your clients. In today's world the human touch is almost gone. I really appreciate your contacting me with changes that will benefit my insurance program. Most folks do not have the knowledge needed to make intelligent decisions regarding medical insurance therefore the insurance rep is the most valuable contact a client can make. Thank you Michael Sams. I am proud of you and your accomplishments.

I have recommended my friends to your company. I am very pleased with the services I have received from Michael. He is very knowledgeable and very personable.

On time had info ready! You know we were looking for price value! By changing to plan G was able to take care of both! Was nice to meet Taylor face to face now we can put a face with voice ! Again thanks for your help!

Answered questions so we could understand. Made sure we understood the program thoroughly. Worked to make visits convienet for both .

Friendly and very knowledgeable. Extremely helpful in explaining options available.. Good follow through.

My situation in a bit different - I am taking care of my mom's affairs and had NO idea how to choose supplemental insurance for her; especially because of her needs. Michael laid out all of the options for me and talked to me with words I could actually understand (no insurance jargon) and answered all of my questions. He told me what to expect each step of the way. Michael took this daunting task off my shoulders and really helped me.

Michael is very personable, knowledgeable, and makes confusing information understandable. We highly recommend his assistance whenever you need help with your Medicare questions and options.

This company is reputable and has the best interest of their client in every decision.

I believe that Michael Sams has our best interest in his goal along with the best service. He is amazing and I will always recommend him and his office to our friends.

I felt that my best interests were the driving force in the information provided to me. The level of knowledge & caring shown by everyone in the firm made me feel very secure in my decisions.

Answered my questions before I knew what questions to ask, and answered any more that I had. No pressure presentation. Very personable. Even answered questions regarding a friend, so I could help her in decisions. Thank you Michael for your time, and your knowledge.

Always been pleased with resuts when dealing with Michael. He does his best.

You were very helpful in finding a much better rate on my prescription insurance.

Michael takes good care of us and keeps us up to date on any changes needed.

I did send my sister Connie Harrold to you and you helped her husband with a saving policy

Well prepared. Friendly. Saved us money in insurance. Easy location to get to. overall impressed. Looking forward to working with him in the future. Prompt in returning calls.

As iam a new customer, i don't have a lot to say. but i did appreciate that you did return my phone calls in a timely fashion. thank you fo all you have done.

You explained my choices regarding Medicare, as many times as I needed you to, until I understood my options. I like knowing that you are there, if I have any questions.

Friendly, specific and helpful.

very personable, very knowledgeable, explained things thoroughly, really helped us to get what was best for us.

A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.

you checking each year for best deal so I don't have to

Entering into the medicare system was overwhelming. Michael helped us navigate the labyrinth with good humor and generosity. He was always available to answer our many questions and he never made us feel like we were imposing on his time. He found us the perfect policies to meet our insurance needs. A great person to work with - knowledgable and a really nice guy.

Appointment times are always kept. Service is at the highest level possible. So delighted you are our agent.

We felt we could trust what you thought the best insurance for us would be. We feel we can contact you for any questions we might have.

just very friendly and always answers all of our questions in a timely manner. Also looking out for the best deals for us.

I feel we got a good deal and you are easy and friendly to work with. i

Their selection of plans that meet my needs have saved me money. They handle paperwork for reimbursement from my former employer

Felt very comfortable with you and your team. You made us welcome, explored all the avenues and strived to make a complicated system (Medicare, supplemental, etc.) easy for us to navigate and understand while also finding the best and most cost effective solutions.

I have already recommended you, Michael, and your firm to two of my friends!

You make us smile!

I was signing up for Medicare first time, needed supplemental plan . Very helpful finding good plan with affordable premium. Follow up annually to see if still the best plan. Good service, friendly.

No pressure...you came to me

We don't know which insurance co. is the best for our situation, and you get our medical information and recomend the best co. at the best price for us. That has been very important to my wife and I, and we have been very happy with your service.

Michael is very knowledgeable regarding advantages of one policy over another making it easy for me to know where my best buys are for insurance. Saves me time and money not having to try to figure out the differences from one policy to another.

Listens to my questions, and always takes the time to explore my best options.

You have provided me with good service and have recommended me to some good supplemental insurance programs at a reasonable price. The customer service at the office when I call in has been always been courteous and they can usually answer any questions I may have.

You did all the work to determine the best policy for us.If I attempted to do it myself,it would be a blind guess.I'm old and lazy,someone doing the work for me is appreciated.

Knowledgeable friendly service.

You saved me money and helped me to plan for my funeral .

good frienly service,on the ball,just good people,,

You meet my wife and I in Effingham and explained all the options. Unlike other insurance companies that just flooded us with junk mail. We enjoyed listening to your presentation and explaining how supplement insurance works.

you look for the best for us.

When I have Questions the staff is very good about answering them for me.

Knowledge of services Relaxed, unhurried with no-pressure approach Business-like appearance

They navigate Medicare and supplemental insurance options to find you a custom fit. They made the entire process for us so simple and painless. We feel like we found friends at Sams/Hockaday.

Prompt attention and warm friendly service by each person I came in contact with, made my contact with Sams Hockaday especially meaningful!

We like the caring, individual help we get with you.

excellent explanation of benefits and options available

we like the idea of having someone to call locally that we have met if we have any questions or need assistance.

I have a genuine feeling that you are sincere in wanting to help others to get their needs met, not just wanting to sell insurance. I have had that experience, but feel like your agency is not one of them.

Keep up the good work

Your service is great. Always available to answer questions or give advice.

Michael is very knowledgeable regarding advantages of one policy over another making it easy for me to know where my best buys are for insurance. Saves me time and money not having to try to figure out the differences from one policy to another.

Prompt and courteous service anytime I've had a question

I appreciate the fact that you continue to try to find more economical costs for my insurance needs. Thank you Michael for your continued interest.

Informing me, when yearly health and prescription renewals are forthcoming, of the various options that I might have in regards to choosing the companies with the lowest costs as well as best overall past performances.

Spending the time to get the best supplement to fit our needs. Always prompt with return calls and getting the answers and information to us.

Michael Sams understands our needs and financial abilities. He found plans that helped us. We trust his knowledge and trust his integrity.

I appreciate the fact that you contacted me with the offer to improve the interest on our savings, otherwise we would still be collecting the miserably low rates we were receiving.

I am very happy with the personal service

Michael always makes time to answer my questions (keeping in mind my lack of good understanding of insurance) and helps me make the best decisions of what works best for me. Very knowledgable and patient.

Michael is very knowledgeable and explains things well. Keeps us on track!!!

I found you and your staff very easy to talk to and very informative, every one has been very comfortable to work with to take care of my needs. It's been a pleasure working with all of you and will continue to use your services.

I feel like you got me the best medical insurance, based on my needs, and you will let me know if I need to change companies, so I don't worry whether I have the best or not.

We think Michael Sams is the best and most interested insurance agent we have ever had. He cares about his customers.

When I call with a question regarding my insurance there is always a cordial reply on your end. If the gals need to have Michael call me he does so in a timely manner. I would most certainly recommend this insurance agency. E Kay Thames

Very nice to have a "person" not a robot machine to talk to and is sincerely interested in selecting insurance to fit my needs, answer questions and get problems resolved.

The thing I like most about Michael is that you come out to my home to answer any of my questions. I'm a senior and its difficult for me to get around.

I wouldn't be able to determine the best policy to help with the prescription costs. Each year you do it for us which is a tremendous help for confused old people.