Here's what hundreds of our happy clients have to say…
I felt very comfortable talking to you about my insurance options and how helpful you were
M.S., Customer
Professionalism, courteous and knowing exactly how to meet my needs. Also knowing that you and your staff are only a phone call away with all the answers and help that I need. Plus you saved me money. :)
D.W., Customer
They are so caring to your individual needs and find the best policies to provide the best prices.
S.F., Customer
Explained thoroughly, answered questions, patience.
Customer since 2015
Michael does a thorough and efficient job explaining.
L.M., Customer
Checked all sources to get us the best coverage at the best cost.
D.T., Customer
Knowledge of services
Relaxed, unhurried with no-pressure approach
Business-like appearance
William N., customer since 2011
You have been very helpful with everything very courteous.
Joseph A., customer since 2014
I like the personalized service I receive!
W.G., Customer
direct and to the point. no checking this or that, knew and explained why recommendation was made
C.S., Customer
We suggested your firm to our neighbor and he went right away to sigh up with Luke. We will always do that since he was so great in helping us. Also our brother is working with you.
J.H., Customer
You were informative, professional, and led me with a gentle hand.. I would highly reccommend Sams Hockaday.
C.W., Customer
It is nice to know that we can count on you to get us the best deal on our supplemental plans without us going crazy doing it for ourselves. You always call back in a timely manner to answer questions.we have recommended you to several others.
R.B., Customer
Prompt attention and warm friendly service by each person I came in contact with, made my contact with Sams Hockaday especially meaningful!
Rita B., customer since 2015
I felt that my best interests were the driving force in the information provided to me. The level of knowledge & caring shown by everyone in the firm made me feel very secure in my decisions.
J. I., Customer
I haven't really had much interaction with anyone since I got signed up with CSI so it's hard to answer this question.
J.M., Customer
We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.
J.O., Customer
Janet, your service and you are both personal and personable! Thank you for taking time to meet with us at our house.
M.J., Customer
Janet is very knowledgeable and has always been able to answer any questions I have.
M.W., Customer
Patricia Gogerty has been excellent in guiding my wife and I through our insurance needs. She knows the business and is always ready with helpful advice. Thanks to Sams/Hockaday!
M.K., Customer
Very helpful in comparing the various products available on the market.
Customer since 2015
We are completely satisfied with the service we receive from Laura Pecina. She has saved us money on our policies and keeps us updated on any changes.
K.F., Customer
Working with Michael Sams is so wonderful! He explains insurance well enough that it makes it simple to understand! Insurance has always been so overwhelming to me and it's such a comfort to have someone explain everything to me I terms that make sense! I can't say enough about his expertise on all senior age insurance options!!
B.S., Customer
Great agent, very professional, very knowledgeable of everything you wanted to know. Current and up to date on all the latest in the insurance market.
D.H., Customer
Without asking you found me a more affordable insurance. You were helpful getting my refund from the insurance I was canceling. I feel like you were very sincere in saying if I need anything I can call. Really appreciate how kind you were. I would be happy to recommend you and your firm to anyone.
E. E., Customer
You made me feel like an important person, and took your time when explaining the options I have in picking my secondary insurance. I felt like I wasn't being rushed either. Thank you for helping me find the right insurance company.
B. M., Customer
Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.
K. T., Customer
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You
R.B., Customer
Good personal service with health insurance needs. We like knowing you stay on top of current insurance coverage and pricing.
S.W., Customer
Answered all my questions even when I asked them 2-3 times, discussed all my options but gave sound advice.
Customer since 2015
Patty is always friendly and ready to help us with any problems we have. Everyone in the office has always been friendly in greeting us when we come in. We will continue using your service.
M.S., Customer
The company that I retired from uses a firm to provide health and drug insurance. The plans offered by this firm are limited and more expensive than those carried by Sams/Hockaday. Also Sams/Hockaday helps me to apply for my insurance reimbursement. Joyce is great!
J.F., Customer
Patricia is very helpful with details of what we need for coverage of services
M.M., Customer
Patty Gogerty is the ABSOLUTE BEST person around to discuss healthcare for seniors! My husband and I are both nurses and are inundated with insurance "plans" and things wanting our money... She is smart, knowledgable, and available to her clients... We have told many people about her and what she can do for them, but many are skeptical, to say the least, with all we have coming at us daily..... We will never change! Give 'em heck Patty! Linda & Harold Baldock
L.B., Customer
You're there when you're needed and always upbeat and helpful. You're comfortable to talk to and you left your customers you are indeed working on their best behalf....and we love ya.
J.B., Customer
Knowledgeable and friendly. Always making sure I understand everything.
L.H., Customer
Always returned my calls and walked me through the entire process. You made it very easy and answered all my questions.
J.J., Customer
I always felt the agent was trying very hard to be aware of what worked best for me. never felt I was just a generic customer.
P.J., Customer
Laura has been very good and attended to our needs and always checking back to see if she can do more
A.M., Customer
I appreciate your staying in touch with me and making sure I have the best policies to handle what I need from them.
W.C., Customer
Luke is so helpful and makes sure he gets me the information I need in order to make the best decision.
Customer since 2013
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
I appreciate the personal service, I feel that Janet is working very hard to find just what I need.
M.J., Customer
They navigate Medicare and supplemental insurance options to find you a custom fit. They made the entire process for us so simple and painless. We feel like we found friends at Sams/Hockaday.
Joan B., customer since 2015
Michael, when Sherry and I come in for an appointment we seldom have more than a 3 or 4 minute wait until we see you. You are always thorough on your answers and explain why. I had an issue with my Firestone insurance when I switched over to part d. You helped guide me thru until it was resolved. We appreciated that.
H.S., Customer
Janet continues to assist my needs by finding the best insurance programs that best suit my situation.
E.R., Customer
great service & people
M.M., Customer
Patricia,my agent was very helpful in customizing a health plan to fit my needs.Comparing different choices,and explaining the pros and cons while not pushing me into any decisions. Her follow-up since signing has also been great!
A.S., Customer
Very knowledgeable and helpful. Available to answer questions promptly.
C.R., Customer
