Here's what hundreds of our happy clients have to say…
You showed up at my door before I was ready to get supplemental insurance. But I remembered you because of it. Then, before I signed with you I had tried to see if I qualified for any help with costs thru Human Services. I didn't, but I was told by a caseworker to check online for what was offered. When I mentioned your company, she said you were very competitive and up to date. She had a good report about you. You have been very attentive, friendly and helpful at all times.
Customer since 2015
Professionalism, courteous and knowing exactly how to meet my needs. Also knowing that you and your staff are only a phone call away with all the answers and help that I need. Plus you saved me money. :)
D.W., Customer
You have been a tremendous help. I was worried I wouldn't get everything done re: insurance coverage etc..then you came by. Thank you. We will likely get funeral expense coverage from you as well for my husband.
Customer since 2015
Your service is great. Always available to answer questions or give advice.
Judith B., customer since 2014
You've always found a company that fits my prescription needs and with great savings too. Our questions are answered without us having to wait for a callback. Thank you for being very knowledgeable in your field.
C.K., Customer
Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.
S.B., Customer
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
Always returned my calls and walked me through the entire process. You made it very easy and answered all my questions.
J.J., Customer
Felt very comfortable with you and your team. You made us welcome, explored all the avenues and strived to make a complicated system (Medicare, supplemental, etc.) easy for us to navigate and understand while also finding the best and most cost effective solutions.
Helene F., customer since 2015
Mike and I set a appt. and he was on time and had everything ready to show me, the differences in supplemental insurance. He explained it well, and that is why I am with Sams/Hockaday.
J.M., Customer
Laura, very pleasant and works very hard for you ,to get the best coverage a the lowest possible cost.
M.W., Customer
Patricia,my agent was very helpful in customizing a health plan to fit my needs.Comparing different choices,and explaining the pros and cons while not pushing me into any decisions. Her follow-up since signing has also been great!
A.S., Customer
I got some valuable help from you when I did not know very much about what i was doing. You helped make my process so much easier and more understandable.
J.H., Customer
Sams/Hockaday and staff are always very informative , friendly and professional.
L.G., Customer
u know your insurance business. gave me what I ask for. good price, good location. Friendly. Thanks you Janet Johnson At Sam's /Hockaday.
C.N., Customer
Janet is very knowledgeable and has always been able to answer any questions I have.
M.W., Customer
I like the personal one on one relationship Sams/Hockaday and all the agents have with all their clients.
S. B., Customer
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
Patty has helped me save money from medicare supplement insurance to life insurance.I have referred several friends and family who are also happy with their service.
S.J., Customer
You were there for us when Wagner's closed and have helped us ever since. Thank you.
M.S., Customer
I was shown abundant kindness. I received so much info in the mail about Medicare that I was overwhelmed. Michael made it seem simple and I left the office knowing everything would be alright.
B.S., Customer
Totally satisfied. You were a big help to us.
M.R., Customer
Keep me informed and handle my reimbursement forms. This means a lot to me.
D.P., Customer
I have been extremely pleased with my representative, Patty Gogerty. She takes good care of me and makes sure I make the right choice for my insurance plans.
M.D., Customer
We like how you answer our questions. You always pick excellent Ins company's that fill our needs.
N.L., Customer
I really appreciated Janet Johnson's help. She was professional, courteous, knowledgeable, and went out of her way to find us the best possible solutions for our insurance needs.
R.D., Customer
I have already referred friends to you. We value your knowledge of the Medicare process. You helped us understand our options and navigate the system.
D.B., Customer
The most specific thing that I liked about dealing with Patricia Gogerty is her command of the facts about the insurance industry. In my case I needed health insurance to go with my Medicare and Patricia had all of the answers. She is also very price conscious. My wife and I have appreciated her guidance in dealing with supplemental insurances.
M.K., Customer
You were informative, professional, and led me with a gentle hand.. I would highly reccommend Sams Hockaday.
C.W., Customer
Took time to come to our home and explain to us about the different coverages and suggested what would work best for us. Saved us money and set up payment process. Office personnel have always been courteous and provide information upon request.
J.T., Customer
You listened and were patient and thorough with your explanations. I've already recommended you to several people.
R.S., Customer
Michael helped me a lot when I was getting ready to sign up for Social Security. He found the best plan for me.
B.C., Customer
Worked hard to help me and I appreciated do your patience in explaining and answering all my questions. Very professional. Thanks
M. W., Customer
Come to our house and helped us pick out the policy that would fit our budget very kind and very courteously
L.H., Customer
Your help has been very beneficial and given me confidence to know that any help I need with Medicare is just a phone call away. I can't thank you enough for that.
D.M., Customer
Michael is very knowledgeable regarding advantages of one policy over another making it easy for me to know where my best buys are for insurance. Saves me time and money not having to try to figure out the differences from one policy to another.
Landell A., customer since 2014
<p>You're friendly, knowledgable, trustworthy and personable and if you don't
know an answer to a question you get the answers quickly. I would recommend
you to everyone I know!</p>
Karen R., customer since 2015
I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.
S.W., Customer
Everyone is friendly & business like @ the same time. Two great attributes.
L.H., Customer
Always been pleased with resuts when dealing with Michael. He does his best.
M. S., Customer
I was just glad to hear about the John Hancock long term care/life Insurance policy they offer. My husband had complained for years trying to get me to invest in stocks, but I refused. Boy was he shocked when I immediately decided to sock some away in this policy. Now he has nothing more to complain about!
Customer since 2011
Agent (Luke) was knowledgeable and easy to converse with. Gave sound advice and answered any questions that that I might have presented. I would highly recommend Sams/Hockaday services.
D.B., Customer
you always called me back. You looked for ways to save us money on my insurance.
G.B., Customer
Laura made it easy for me to understand and decide which insurance I needed. She explained and answered all my questions . If I have any questions I feel comfortable calling and talking to her. I really was dreading having to make a decision but like I said Laura was a great help.
Thank you
Jackie Larimore
Jacqueline L., customer since 2015
My calls and concerns are always answered in a very timely fashion and with proper handling. My agent is always available and responsive to my needs. Sams/Hockaday and Associates, Inc. have been a great value to my needs of insurance for seniors.
K. H., Customer
I found Luke to be very personable and always more than willing to find the information that I requested of him. If he didn't know the answer at the time he would either find it himself or ask someone in the know. From our first meeting with Luke my wife and I felt extremely comfortable with him and the way he conducted himself. We feel like they offered a great product and we couldn't be more pleased at this time.
Michael S., customer since 2014
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
Always very helpful and I know that I can trust you are getting us the best rates possible
J.H., Customer
Luke is always concerned about you and your well being, not just about selling you a product but helping to meet your needs.
D.O., Customer
Good to know that YOU have my back and will help me find the best insurance for my needs
G.B., Customer
