Client Testimonials

Here's what hundreds of our happy clients have to say…

Michael always makes time to answer my questions (keeping in mind my lack of good understanding of insurance) and helps me make the best decisions of what works best for me. Very knowledgable and patient.
Joyce H., customer since 2011
We don't know which insurance co. is the best for our situation, and you get our medical information and recomend the best co. at the best price for us. That has been very important to my wife and I, and we have been very happy with your service.
D. B., Customer
Helped get lower fees for my wife's part d without even asking you to do it, we appreciate the excellent way you make us feel that we are important. I have referred business to you several times and I think those referrals also referred contacts to you.
P. C., Customer
We are completely satisfied with the service we receive from Laura Pecina. She has saved us money on our policies and keeps us updated on any changes.
K.F., Customer
Patty Gogerty was very personable, informative, and thorough. I have already recommended her to a new client.
R.H., Customer
So far it's been great but then I have had no claims etc. thank for the email.
A.B., Customer
you look for the best for us.
Pamela D., customer since 2014
I feel like Luke is truly concerned about getting us the best rstes.
J.H., Customer
Laura is so easy to relate to. She takes time to answer questions and gives her knowledge on your concerns. So glad I have her as my agent.
J.L., Customer
Guidance with Medicare D selection and Medicare B supplement choice
S.P., Customer
Everyone I recommended you to has been very satisfied and you have been really helpful to me. Thank you so much.
N. D., Customer
I always feel confident that you have recommended the best solutions for my needs. Thank you.
J.N., Customer
Customer service is great! I like that we get a return phone call so quickly.
J.C., Customer
friendly, knowagable and personal service
M.M., Customer
Good comparison of different insurance available saving us as much as possible and still providing good coverage.
J.M., Customer
Medicare decisions seemed very overwhelming but with the help of Patty everything fell into place!! Thank you Patty!!
D.M., Customer
You meet my wife and I in Effingham and explained all the options. Unlike other insurance companies that just flooded us with junk mail. We enjoyed listening to your presentation and explaining how supplement insurance works.
Ronald R., customer since 2015
I feel as though Sams Hockaday always picks up their fair share amount of payment as a supplemental medical insurance toward my medical bills .
S.B., Customer
Michael Sams is an excellent agent! He is very patient and knowledgeable in all aspects of senior age concerns. I recommend to everyone that he explains insurance in the easiest way possible!
B.S., Customer
The Sams Hockaday folks are easy to work with and they save me money. They take care of all of the paperwork.
J.F., Customer
Laura calls me before I need to call her. She takes care of my account as if she's family! I wouldn't go anywhere else. If I have a question, she gets the answer quickly and makes certain this answered my question. The best part is I feel she's always looking out for me.
J.M., Customer
Answered questions so we could understand. Made sure we understood the program thoroughly. Worked to make visits convienet for both .
J.F., Customer
You explained my choices regarding Medicare, as many times as I needed you to, until I understood my options. I like knowing that you are there, if I have any questions.
C. S., Customer
Love the low copays on our meds
T.S., Customer
When my insurance from the company I worked for was no longer available John Hockaday was very helpful in finding insurance for me. He is always available if I have questions. We have been privileged to have John help us with other insurance needs for many years and consider him a friend.
Samuel G., customer since 2002
Anything new is scary to me and most people. Your hands-on personal guidance was and is very much appreciated. I've gained a lot more knowledge and insight into how Medicare and supplements work just listening to Patty.
V.B., Customer
Patty took a complicated Medicare sign-up and made it simple for both my wife and for me.
L.P., Customer
Michael is very knowledgeable and explains things well. Keeps us on track!!!
Customer since 2013
Michael Sams provides responsive, knowledgeable guidance and recommendations to helps seniors make informed and appropriate decisions.
M.S., Customer
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
Just personal attention to the smallest details.
R.B., Customer
My appointments with Janet Johnson were very affective for my health insurance and for my husband's too. I appreciate her good familiarity with us and improving our coverage.
D.H., Customer
Michael, you make it personal. When I first visited with you, you told me you were going to get me the policy that you had for your mother. I also like the way that you check on the premiums and try to keep mine as low as possible since I'm on a very limited income. Just this evening I recommended you to my brother. He is retiring this week (at 62), but I told him when he was ready for Medicare to come see you!!!
R.R., Customer
I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.
David K., customer since 2013
You did all the work to determine the best policy for us.If I attempted to do it myself,it would be a blind guess.I'm old and lazy,someone doing the work for me is appreciated.
R. B., Customer
You are quick to respond and answer questions. You make me feel I am important to you and your business.
N.Q., Customer
Mike and I set a appt. and he was on time and had everything ready to show me, the differences in supplemental insurance. He explained it well, and that is why I am with Sams/Hockaday.
J.M., Customer
Everything was good. We were very pleased, Laura was very helpful.
S.M., Customer
Patrician Gogerty was very patient and explained the options that I had. I trusted her advice.
D.H., Customer
I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.
J.P., Customer
I like the personalized service I receive!
W.G., Customer
The thing I like best is that you do the research and know the companies and the coverage they provide. You are able to recommend the best plan for my needs.
T.G., Customer
Worked with me to find the best insurance for my needs. Great customer service.
D.B., Customer
Helpful information that was explained well. Great friendly staff.
R.D., Customer
You made it easy by coming to my home to discuss options for a Medicare Supplement, explained the choices and providers clearly so I could make the best choice for my needs, went above and beyond to help me select the best drug plan for my needs, provided phone numbers and web sites so I could finalize my choices, and followed up afterwards to make sure there were no problems. And when I thanked Laura Pecina for her efforts, she said she was just doing her job. I greatly appreciate both Laura Pecina and Sams/Hockaday, and will be proud to recommend them to others.
B.N., Customer
you have been so nice to me and so helpful any time I call and need help with any thing you take time for me
D. W., Customer
We suggested your firm to our neighbor and he went right away to sigh up with Luke. We will always do that since he was so great in helping us. Also our brother is working with you.
J.H., Customer
They navigate Medicare and supplemental insurance options to find you a custom fit. They made the entire process for us so simple and painless. We feel like we found friends at Sams/Hockaday.
Joan B., customer since 2015
First off, my wife and I feel that Patti Gogerty has a very good understanding of the Medicare supplement insurance field. Patti also impressed us with her focus on keeping the insurance costs low for her clients. Lastly, our office appointments went like clockwork. Patti had everything all laid out.
Customer since 2015
direct and to the point. no checking this or that, knew and explained why recommendation was made
C.S., Customer
Disclaimer: We do not offer every plan available in your area. Currently we represent 4 organizations which offer 41 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program to get information on all of your options. Not connected with or endorsed by the United States government or the federal Medicare program.